Terms & Conditions of Use and Sale

Effective date: 9 August 2025

1. Company Information

Surfaces Atelier Ltd Company Registration Number: 16616827 | VAT Registration Number: 503106156 | Registered in England Registered Office: 2 Villiers Court, 40 Upper Mulgrave Road, Cheam, Surrey, England, SM2 7AJ Email: sales@surfacesatelier.com Not VAT registered

2. Introduction

By accessing or using our website (www.surfacesatelier.com), you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website or services.

3. Use of Website

4. Products and Services

We aim to describe products and services accurately. Images are for illustrative purposes and actual products may vary due to natural variations in stone and porcelain.

5. Pricing and Payment

All prices are in GBP. Prices exclude VAT until we become VAT registered. Payment terms will be agreed upon at the time of order.

6. Delivery

Delivery times are estimates only. We are not liable for delays caused by events outside our control. Risk in the goods passes to you upon delivery.

7. Returns and Cancellations

If you are a consumer, you have the right to cancel your order within 14 days of receiving the goods, in accordance with the Consumer Contracts Regulations 2013. This does not apply to bespoke or made-to-measure items. To exercise your right to cancel, contact us in writing at the above address or email.

8. Intellectual Property

All content on this website, including text, images, and designs, is owned by Surfaces Atelier Ltd or licensed for our use. You may not use any content without written permission.

9. Limitation of Liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, fraud, or other liabilities that cannot be excluded by law. To the extent permitted by law, we are not liable for indirect or consequential losses.

10. Dispute Resolution

We will try to resolve disputes amicably. If we cannot reach an agreement, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.

12. Contact

For any questions about these Terms & Conditions, please contact us using the details in section 1.